Shipping Policy

BY YOUSEF BRAND

First: Order Processing

Orders are prepared and processed within 24 hours from the date of purchase.
Official holidays and weekends are not included in the processing time.

Once the order has been shipped, the customer will receive a tracking number via email or SMS.

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Second: Shipping Within the Kingdom of Saudi Arabia

Delivery within Saudi Arabia typically takes between 1–2 days (depending on your selected preferred shipping option) or 1–5 business days based on the city and the approved courier company.

Delivery times may vary during peak seasons, promotional campaigns, or due to circumstances beyond our control.

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Third: Shipping to GCC Countries or Internationally

Delivery time ranges between 1–5 business days depending on the destination and customs clearance procedures.

Any customs duties or import taxes (if applicable) are the responsibility of the customer unless otherwise stated at checkout.

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Fourth: Shipping Fees

Shipping fees are calculated automatically at checkout based on:

• Delivery address

• Shipment weight

• Selected shipping method

Free shipping may be offered during specific promotional campaigns.

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Fifth: Accuracy of Shipping Information

Customers are responsible for providing accurate shipping details.
If an incorrect address is provided and the shipment is returned, re-shipping fees will apply.

Note: For shipping within Saudi Arabia, providing a valid National Address is mandatory.

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Sixth: Delays & Force Majeure

BY YOUSEF BRAND is not responsible for delays caused by courier companies, customs procedures, weather conditions, or any circumstances beyond our control.